Joseph Defeo, J. M. Juran
Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/e
Издательство: McGraw-Hill Professional Publishing, 2010 г.
0071629734
Книгопечатная продукция
Объем: 1136 стр.
The definitive quality management compendium - revised for the first time in a decade.
For more than 50 years, Juran`s Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition - the first revision of the Handbook in 10 years - forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world`s top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
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