Richard A. Swanson
Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise
Издательство: Berrett-Koehler Publishers, 2007 г.
978-1-44295-577-6
Книгопечатная продукция
Объем: 474 стр.
The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
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